Call Outsourcing in Ireland

Call outsourcing can often prove a cost – effective way to handle your company’s incoming calls.  Call Outsourcing routes incoming calls to an off – site company, and can therefore manage and handle calls from this remote location. This can help to reduce the costs in staffing, technology and operations fields. Personalised staff can answer the phone in your company’s name, screen calls and promote a professional image for your company.

Call outsourcing in Ireland has proved advantageous for small and medium sized businesses. It can be quite beneficial during seasonal periods where there in an increase in business activity / enquiries to outsource this type of service locally.

Kendlebell Kimmage have a number of different packages available for small to large businesses. For the full article, please read ‘Call outsourcing in Ireland‘. Other articles of interest may include ‘The Benefits of Telephone Answering‘ or ‘Phone Answering Services for businesses‘.

For more information on the packages offered, contact us today.

Merry Christmas & Happy New Year

 

Kendlebell Kimmage would like to wish you all a Merry Christmas and a Happy New Year!

Outsourcing Secretarial Services

Outsourcing secretarial services is becoming increasingly popular. By hiring an online secretary, your calls can be handled by a professional. Important calls can be forwarded through to you and less important calls can be handled accordingly by a virtual receptionist.

Call forwarding is only one of the services provided, additional services such as typing and transcription can also be outsourced to professionals easily.

Read this article in full ‘ Secretarial Services‘ and read about the benefits of outsourcing admin and receptionist tasks so that you can focus on your companies core competencies. Alternatively, contact Kendlebell Kimmage today for more information on the services we provide.

More than just a free call

Often freephone numbers get branded as just being a number that customers can use for free. While this is the case, there is so much more to a free phone number, for example:

1) Customer Service Solution: Freephone 1800 numbers promote the idea that the business is interested in the views of it’s customers

2) Improves customer confidence: A freephone number can help to improve customer confidence, should customers have any problems / issues, they are happy to know the company is only a phone call away.

3) Customer Information: A freephone number can help you to find out more about your customers views of your business etc. and could be used to gather additional information if required.

For more information on the benefits of a freephone 1800 number, read the full article ‘Freephone Numbers: More  than just a free call‘. Alternatively, contact Kendlebell Kimmage today

Benefits of Telephone Answering Service

The business environment is as fast paced as ever but becoming increasingly competitive and difficult. Businesses are now looking at new and better ways to utilise their resources and often even outsource tasks that are not the main businesss focus.

Outsourcing Telephone Answering Services has a number of advantages, not only will  it allow you to prioritise your core business tasks but the amount of time usually spent answering calls can now be allocated to the business focus .

Employing a professional to handle and transfer phone calls and take messages as necessary, will also add that personal touch which is proving more important as people  dislike automated machines.

For more information on the potential benefits of Telephone Answering Services for your business, read the full article ‘Telephone Answering Services Benefits‘ . Alternatively, contact us today form more information on the services we provide.

Telephone Answering, ideal for solicitors

A telephone answering service can prove to be quite beneficial for small / medium businesses and often in particular can suit some industries more so than others. For example, when solicitors enlist the help of a telephone answering service company, their calls can be handled by a professional allowing them and indeed small / medium businesses the ability to focus on their core business.

In addition to telephone answering services often you will find that additional extras are available, such as Transcription, Typing Services etc.

For more information on Telephone answering services, read the full article ‘Telephone Answering for Solicitors‘. Alernatively, contact Kendlebell Kimmage today to see how telephone answering can be of benefit to your business.

How a Virtual Receptionist can help your business

Virtual receptionist can handle calls much like a regular receptionist, the only difference being that virtual receptionists work from a remote off site location. A virtual receptionist can take appointment bookings, direct calls to where they are needed and can ensure there are no missed calls. A range of services can be  provided and this can often prove to be more cost effective than an in – house receptionist.

Click here to read more on the range of services a virtual receptionist can provide and the variety of industries within which this is a cost efficient solution.

Benefits of Outsourcing Services for SME’s

There are a range of benefits to outsourcing services for many small to medium businesses. Outsourcing can greatly add to the efficiency and effectiveness of  a businesses day to day operations, which will invariably lead to a more prosperous future for the organisation.

Secretarial services and PA services are most frequently outsourced by business organisations due to the fact that these activities can be fulfilled by skilled individuals who do not need to be in – house members of staff.

Click here to read more about the benefits of outsourcing services and see how your business can improve its efficiency and effectiveness today!

Call Answering Service for Solicitors

Making use of call answering services to handle business calls can make a lot of sense for both small and medium sized businesses. Answering the telephone, taking messages and directing calls can be time consuming. Outsourcing this area of your business will then allow you to focus on core business activities. Read more information about call answering services and how they could help your business today!

Great Job Opportunity

Kendlebell Kimmage are now hiring!

We are looking for a Part Time Personal Assistant to join the Kendlebell team.

A hard working professional, with great attention to detail and the ability to adapt to customer requirements.

Typing Speeds of no less than 60 WPM are required.

For more information and to view the job spec, click on the following link: Part Time Personal Assistant.

Or visit our website kbelloncall.ie