Telephone Answering Service: Never miss and important call again

May 25th, 2012 § Leave a Comment

Operating as a small business, you may find yourself so busy that you can’t always answer calls from what could potentially have been more business. Perhaps you think you are already busy enough, so you don’t mind losing some business here and there due to missing calls.

But that would be a mistake. Think long-term. Think big. Never miss a call and see what business there is potentially out there. Then expand. Take on more employees to deal with the additional business.

Never miss a call by employing the services of a telephone answering service who will take all of your calls and relay the messages to you so you can call people back when you can give them the time they deserve.

Read more about the benefits of our telephone answering service.

Cut your Costs: Telephone Answering Services vs In-house Receptionist

May 14th, 2012 § Leave a Comment

If you’re running a small business it might prove not to be cost effective to hire a receptionist, since they might spend a lot of their time having little to do. At least until you build up a sufficient level of business.

This is where outsourcing to a telephone answering service comes in. These services will be there to take any calls that do come in during business hours and they will relay the messages onto you, so that you can call the caller back when you have time.

You’re going to be busy with lots of tasks when you start a new business, and you can be answering sporadic calls that interrupt your flow of thought. Instead, concentrate on your work and then allocate time time to call back all your callers during a specific time-window.

In business you’re often out on the road and might not find it convenient take a call for various reasons from not having access to the relevant info you need to discuss your services with customers to simply wanting to concentrate on the road whilst driving, to being in a meeting with a client.

So let a telephone answering take these calls and update you later. Read the full article Telephone Answering Services vs In-house Receptionist on our website.

Call Outsourcing in Ireland

January 26th, 2012 § Leave a Comment

Call outsourcing can often prove a cost – effective way to handle your company’s incoming calls.  Call Outsourcing routes incoming calls to an off – site company, and can therefore manage and handle calls from this remote location. This can help to reduce the costs in staffing, technology and operations fields. Personalised staff can answer the phone in your company’s name, screen calls and promote a professional image for your company.

Call outsourcing in Ireland has proved advantageous for small and medium sized businesses. It can be quite beneficial during seasonal periods where there in an increase in business activity / enquiries to outsource this type of service locally.

Kendlebell Kimmage have a number of different packages available for small to large businesses. For the full article, please read ‘Call outsourcing in Ireland‘. Other articles of interest may include ‘The Benefits of Telephone Answering‘ or ‘Phone Answering Services for businesses‘.

For more information on the packages offered, contact us today.

Benefits of Telephone Answering Service

December 9th, 2011 § Leave a Comment

The business environment is as fast paced as ever but becoming increasingly competitive and difficult. Businesses are now looking at new and better ways to utilise their resources and often even outsource tasks that are not the main businesss focus.

Outsourcing Telephone Answering Services has a number of advantages, not only will  it allow you to prioritise your core business tasks but the amount of time usually spent answering calls can now be allocated to the business focus .

Employing a professional to handle and transfer phone calls and take messages as necessary, will also add that personal touch which is proving more important as people  dislike automated machines.

For more information on the potential benefits of Telephone Answering Services for your business, read the full article ‘Telephone Answering Services Benefits‘ . Alternatively, contact us today form more information on the services we provide.

Telephone Answering, ideal for solicitors

December 7th, 2011 § Leave a Comment

A telephone answering service can prove to be quite beneficial for small / medium businesses and often in particular can suit some industries more so than others. For example, when solicitors enlist the help of a telephone answering service company, their calls can be handled by a professional allowing them and indeed small / medium businesses the ability to focus on their core business.

In addition to telephone answering services often you will find that additional extras are available, such as Transcription, Typing Services etc.

For more information on Telephone answering services, read the full article ‘Telephone Answering for Solicitors‘. Alernatively, contact Kendlebell Kimmage today to see how telephone answering can be of benefit to your business.

Benefits of Outsourcing Services for SME’s

November 14th, 2011 § Leave a Comment

There are a range of benefits to outsourcing services for many small to medium businesses. Outsourcing can greatly add to the efficiency and effectiveness of  a businesses day to day operations, which will invariably lead to a more prosperous future for the organisation.

Secretarial services and PA services are most frequently outsourced by business organisations due to the fact that these activities can be fulfilled by skilled individuals who do not need to be in – house members of staff.

Click here to read more about the benefits of outsourcing services and see how your business can improve its efficiency and effectiveness today!

Call Answering Service for Solicitors

November 11th, 2011 § Leave a Comment

Making use of call answering services to handle business calls can make a lot of sense for both small and medium sized businesses. Answering the telephone, taking messages and directing calls can be time consuming. Outsourcing this area of your business will then allow you to focus on core business activities. Read more information about call answering services and how they could help your business today!

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